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Q&A

Hotel Koshien Facility Service QA

  • 【Others】

    Can I use a credit card?

    We accept various credit cards, electronic money, and debit cards.
    If you have any questions, please contact the front desk.
  • 【Others】

    Will you issue a receipt?

    For guests who make reservations with on-site payment, we can issue receipts that meet the requirements for qualified invoices.
    If you would…Continue reading
  • 【Others】

    Can you store my luggage?

    Luggage can be stored from the morning of your stay.
    You can keep your luggage even after check-out.
    Please contact the front desk.
  • 【Others】

    Do you have bicycle rentals?

    There are two free bicycles available for rental.
    (First come, first served,Reservations not accepted)
    Use for commuting is not permitted.
  • 【Others】

    Shipping your luggage before your arrival

    If you contact us in advance, we will keep all your belongings except for valuables and dangerous items.
    Please state the date of your stay …Continue reading
  • 【Others】

    About sending luggage from the hotel

    Yamato delivery is available.
    Please ask the front desk.
  • 【Others】

    Can I arrange a massage?

    Massages are not arranged.
    We also do not accept arrangements made by customers.
    Only guests staying at the hotel are allowed to enter the g…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

0798-43-3777 Reception hours: 10:00 to 20:00

(If you contact us by email, we may not be able to respond until the next day.)